Urban Company, India’s leading home‑services marketplace based in Gurugram, reported its first full‑year profit in fiscal 2024–25, posting a consolidated net profit of ₹240 crore compared to a ₹93 crore loss the previous year . The company’s turnaround was primarily propelled by a ₹211 crore one‑time deferred tax credit, yet even on a pre‑tax basis it earned a modest ₹28 crore—highlighting improved operational efficiency.
Total operating revenue surged 38% year‑on‑year to ₹1,144 crore, thanks to robust demand across India and international markets. The firm facilitated 6.8 million customer transactions across 17 service categories, managing a net transaction value (NTV) of around ₹3,115 crore.
India remains its growth engine: domestic operations generated ₹997 crore, while overseas markets—UAE and Singapore—contributed ₹147 crore, with the UAE branch achieving operational profitability. New verticals are gaining traction: the in‑house brand “Native” recorded ₹116 crore in revenues, a more than threefold jump from the previous year.
Urban Company’s success is underpinned by tight cost management: expenses rose to ₹1,223 crore but were offset by flat employee and marketing costs. Its India consumer‑services vertical alone contributed ₹113 crore in operating profit.
With a profitable footing, Urban Company is now positioned for its public market debut. In April, it filed draft red‑herring prospectus (DRHP) for a ₹1,900 crore IPO split into a ₹429 crore fresh issue and a ₹1,471 crore offer‑for‑sale by early investors like Accel, Elevation Capital, Bessemer India, Tiger Global, and Vy Capital, aiming to exit partially.
This landmark performance turns a new page in Urban Company’s story—from sustained losses since its 2014 inception to delivering profits and scaling novel service offerings, including the recently launched InstaHelp on‑demand domestic help service.